{"id":1083,"date":"2023-05-08T10:19:51","date_gmt":"2023-05-08T14:19:51","guid":{"rendered":"https:\/\/imds-world.com\/services\/support-maintenance"},"modified":"2024-05-29T16:48:59","modified_gmt":"2024-05-29T20:48:59","slug":"support-maintenance","status":"publish","type":"page","link":"https:\/\/imds-world.com\/en\/services\/support-maintenance\/","title":{"rendered":"Support \/ Maintenance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1083\" class=\"elementor elementor-1083 elementor-603\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc9e701 e-flex e-con-boxed e-con e-parent\" data-id=\"dc9e701\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b96086 elementor-widget elementor-widget-ha-post-title happy-addon ha-post-title\" data-id=\"3b96086\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"ha-post-title elementor-size-small\">Support \/ Maintenance<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb84df5 elementor-widget elementor-widget-text-editor\" data-id=\"cb84df5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A team of experts dedicated to solving your\u00a0<span style=\"color: #ff6600;\"><strong>functional problems\u00a0<\/strong><\/span>related to\u00a0<span style=\"color: #ff6600;\"><strong>software and hardware<\/strong><\/span>.<br \/>IMDS guarantees you\u00a0<span style=\"color: #ff6600;\"><strong>assistance by telephone\u00a0<\/strong><\/span>or by<strong> <span style=\"color: #ff6600;\">e-mail<\/span><\/strong> to answer all your questions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-102b481 elementor-widget elementor-widget-heading\" data-id=\"102b481\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Quality<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6658b7f elementor-widget elementor-widget-text-editor\" data-id=\"6658b7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To ensure&nbsp;<strong><span style=\"color: #ff6600;\">maximal satisfaction&nbsp;<\/span><\/strong>and&nbsp;<span style=\"color: #ff6600;\"><strong>operational guarantees<\/strong><\/span>, IMDS has been committed to implementing a quality policy since 1999. At the end of each incident, a satisfaction questionnaire will be sent to you to enable us to take your comments into account and achieve the Group&#8217;s No. 1 objective:&nbsp;<span style=\"color: #ff6600;\"><strong>customer satisfaction<\/strong><\/span>.<\/p>\n<h6><strong>International Service<\/strong><\/h6>\n<p>Our group, which operates in Europe and Canada, has technical teams in&nbsp;<strong><span style=\"color: #ff6600;\">direct and permanent contact&nbsp;<\/span><\/strong>with all&nbsp;<strong><span style=\"color: #ff6600;\">our suppliers&nbsp;<\/span><\/strong>to carry out the necessary repairs and checks. On request, our technicians can travel on site to better meet your technical needs.<\/p>\n<h6><strong>Contact Support<\/strong><\/h6>\n<p><span style=\"color: #ff6600;\"><strong>Canada<\/strong><\/span><\/p>\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width: 468px;\">\n<tbody>\n<tr>\n<td valign=\"top\">Phone<\/td>\n<td valign=\"top\">+1 (514) 842 6367<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">Fax<\/td>\n<td valign=\"top\">+1 (514) 842 3380<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">Email<\/td>\n<td valign=\"top\"><span><a href=\"mailto:supportca@imds-world.com\">supportca@imds-world.com<\/a><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"color: #ff6600;\"><strong>France<\/strong><\/span><\/p>\n<table cellspacing=\"0\" cellpadding=\"0\" style=\"width: 468px;\">\n<tbody>\n<tr>\n<td valign=\"top\">Phone<\/td>\n<td valign=\"top\">+33 (0)1 55 27 37 17<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">Fax<\/td>\n<td valign=\"top\">+33 (0)1 55 27 37 00<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">Email<\/td>\n<td valign=\"top\"><span><a href=\"mailto:supportca@imds-world.com\">supportsoft@imds-world.com<\/a><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>&nbsp;<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support \/ Maintenance A team of experts dedicated to solving your\u00a0functional problems\u00a0related to\u00a0software and hardware.IMDS guarantees you\u00a0assistance by telephone\u00a0or by e-mail to answer all your questions. Quality To ensure&nbsp;maximal satisfaction&nbsp;and&nbsp;operational guarantees, IMDS has been committed to implementing a quality policy since 1999. At the end of each incident, a satisfaction questionnaire will be sent to [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":1059,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1083","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/imds-world.com\/en\/wp-json\/wp\/v2\/pages\/1083","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/imds-world.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/imds-world.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/imds-world.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/imds-world.com\/en\/wp-json\/wp\/v2\/comments?post=1083"}],"version-history":[{"count":20,"href":"https:\/\/imds-world.com\/en\/wp-json\/wp\/v2\/pages\/1083\/revisions"}],"predecessor-version":[{"id":2968,"href":"https:\/\/imds-world.com\/en\/wp-json\/wp\/v2\/pages\/1083\/revisions\/2968"}],"up":[{"embeddable":true,"href":"https:\/\/imds-world.com\/en\/wp-json\/wp\/v2\/pages\/1059"}],"wp:attachment":[{"href":"https:\/\/imds-world.com\/en\/wp-json\/wp\/v2\/media?parent=1083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}